Frequently Asked Questions about memberships & BOOKINGS

All our recurring memberships have a 2 payment minimum term that you agree to when you sign your contract.

Our Casual User option has no cost to join and you are only charged for the bookings you make as you need.

Once you have completed your payment min. term you are able to cancel at any time via your account.

When you become a member you save money on each tan and have access to book your tans up to 4 months in advance ensuring you get your preferred time each week. 

Absolutely, you can request a hold on your account anytime via your account. You can request a hold for 1 to 4 weeks. 

We charge no account fees, however please note if you default on your payment there is a fee from our payment provider that you agree to when creating your account.

If you owe anything you will be denied entry by our door system. Please see our terms and conditions for more info.

We do not offer refunds if you have selected the wrong booking option. For example, if you paid for a 24/7 Casual Tan during a Slow Day Tan timeframe, the difference will not be refunded. It is the customer’s responsibility to select the correct option at the time of booking.